Privacy Policy

We may collect the following types of information:

• Service delivery: To provide SMS services and ensure effective delivery
• Billings and transactions:To process payments, maintain transaction records, and manage your account.
• Communication: To respond to enquiries, office support, and provide updates about our services.
• Legal compliance: To meet legal and regulatory obligations as required by law.

Your privacy is important to us and we do not sell your data. We may share your information only with the following parties only as necessary:

• SMS Gateway Partners: For delivering messages through trusted third-party providers
• Payment Processes: To process payments and manage bill loan related activities.
• Regulatory Bodies: If required by law or to comply with legal obligations

We implement industry-standard security measures to protect your data from unauthorized access, loss, or alterations. However, please note that no data transmission over the Internet is entirely secure, and we cannot guarantee the absolute security of your information

BulkifySMS uses AI-powered features, including BulkiBot, message composition assistance, compliance checks, and recommendations, to help users understand the platform and create safer, more effective communications. We use AI responsibly and only for product-support, messaging, compliance, security, and service improvement purposes.

• Data privacy for users: We do not use AI features to sell personal data. Where AI needs context to answer a question or assist with a message, we limit the information shared to what is needed for that feature and avoid exposing passwords, payment details, API keys, or other sensitive credentials.
• Responsible AI: AI responses are designed to support users, not replace human judgement. Users should review AI-generated message content, compliance suggestions, and recommendations before sending or acting on them.
• AI security: We apply access controls, secure service integrations, and monitoring to protect AI systems and connected knowledge sources. Chat and AI interaction records may be retained for support, safety, audit, abuse prevention, and service improvement where permitted by law.
• Transparency and support: When an AI feature cannot confidently answer a question, users may be directed to Help and Support or asked to contact our team for account-specific assistance.

As a user you have the following rights regarding your personal data:

• Access: You have the right to request a copy of your personal data.
• Deletion: You may request that we delete your personal data, subject to any legal obligations we may have.
• Opt-out: You get up out of receiving marketing communications from us at any time.

We may update this Privacy Policy periodically To reflect changes in our practices or legal requirements. Any updates will be posted on this page with the effective date.